Legal

Privacy policy

LAST UPDATED NOVEMBER 3, 2026

01Who we are

CodePay Inc. (“CodePay”, “we”, “us”) provides payment terminals, software and cloud services to independent sales organizations (ISOs), payment facilitators, software vendors (ISVs) and the merchants they serve. This Privacy Policy explains how we collect, use and share personal information when you visit codepay.us, contact us, or use our partner portal (together, the “Site”).

This policy does not cover payment transaction data processed through CodePay products on behalf of our partners and their merchants. That data is handled under our written agreements with those partners, and CodePay processes it as a service provider on their instructions.

02Information we collect

Information you give us. When you request a demo, apply to become a partner or contact us, we collect details such as your name, company, job role, email address, phone number and the content of your message. If you have a partner portal account, we collect your login details and account settings.

Information collected automatically. When you use the Site we collect technical information such as your IP address, browser type, device information, pages viewed, referring pages and the date and time of your visit. We collect this through server logs, cookies and similar technologies.

Information from others. We may receive business contact information from our partners, event organizers or publicly available sources.

03How we use information

We use personal information to respond to your requests and provide demos; set up and manage partner relationships and accounts; operate, secure and improve the Site; send you service and, where permitted, marketing communications; connect merchants with a CodePay provider when they ask us to; and comply with legal obligations and enforce our agreements.

04How we share information

We do not sell personal information. We share it only as follows: with service providers who host the Site, run analytics, send email or otherwise support our business, under contracts that limit their use of the data; with CodePay partners when you ask us to connect you with one; with professional advisers; when required by law or to protect the rights, property or safety of CodePay, our users or others; and in connection with a merger, acquisition or sale of assets, subject to this policy.

05Cookies

We use cookies that are necessary for the Site to work, and analytics cookies that help us understand how the Site is used. You can control cookies through your browser settings. Blocking some cookies may affect how the Site works.

06Data retention

We keep personal information for as long as needed for the purposes described above, including to maintain a business relationship, meet legal, tax and accounting requirements and resolve disputes. When it is no longer needed, we delete or anonymize it.

07Security

We use administrative, technical and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

08Your choices and rights

You can unsubscribe from marketing emails at any time using the link in the email. Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain processing. California residents may have additional rights under the California Consumer Privacy Act. To make a request, contact us using the details below. We will not discriminate against you for exercising these rights.

09Children

The Site is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.

10International visitors

CodePay is based in the United States. If you access the Site from outside the U.S., your information will be transferred to and processed in the United States.

11Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and change the “Last updated” date above.

Terms of service

LAST UPDATED NOVEMBER 3, 2026

01Acceptance of these terms

These Terms of Service govern your use of codepay.us and the CodePay partner portal (the “Site”), operated by CodePay Inc. By using the Site, you agree to these terms. If you use the Site on behalf of a company, you agree on its behalf.

02Our products are covered by separate agreements

Use of CodePay terminals, Register, PayPilot, CodePay Go, TMS, our APIs and other products is governed by the written agreement between CodePay and your company. If that agreement conflicts with these terms, that agreement controls.

03Using the Site

You may use the Site for lawful business purposes. You agree not to: interfere with or disrupt the Site or its security; access it through automated means except as we permit; attempt to gain unauthorized access to any system or account; upload malicious code; or use the Site to infringe the rights of others or break any law.

04Accounts

If we give you a partner portal account, you are responsible for keeping your credentials confidential and for activity under your account. Tell us promptly about any unauthorized use. We may suspend or close accounts that violate these terms.

05Intellectual property

The Site and its content, including text, graphics, logos, product images and software, are owned by CodePay or its licensors and protected by intellectual property laws. You may view and print pages for your internal business use. You may not copy, modify, distribute or create derivative works without our written permission. CodePay names and logos are trademarks of CodePay Inc.

06Feedback

If you send us suggestions or feedback, we may use them without any obligation to you.

07Third-party links

The Site may link to websites we do not control. We are not responsible for their content or practices.

08Disclaimers

The Site and its content are provided “as is” and “as available”. To the fullest extent permitted by law, CodePay disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. Information on the Site is for general purposes and may change without notice.

09Limitation of liability

To the fullest extent permitted by law, CodePay will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue or data, arising from your use of the Site. Our total liability for any claim relating to the Site will not exceed one hundred U.S. dollars (US$100).

10Indemnification

You agree to indemnify and hold harmless CodePay and its officers, employees and agents from claims arising out of your misuse of the Site or your violation of these terms.

11Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict of laws rules. Any dispute will be brought exclusively in the state or federal courts located in New York County, New York.

12Changes to these terms

We may update these terms from time to time. The updated version takes effect when posted on this page. Continuing to use the Site after that means you accept the changes.